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Library Services Fall 2020: Important Updates
This guide details library services for the Fall 2020 semester.
Changes to Library Services for Fall 2020
Here are a brief list of changes to library services beginning August 20, 2020.
Our hours remain the same, with one change: our Saturday hours will be Noon - 6 p.m. (previously 10 a.m.-6 p.m.)
Several times a day library staff will retrieve items placed on hold, check them out to the patron, and put them on our new Self-Service Pickup Shelf.
Patrons will receive an email when their item is ready for pickup.
While face-to-face reference services are available at the single service desk, we encourage patrons to ask us questions via phone (603-899-4140), email (email@example.com), or chat (see “Ask a Question” on the library web page).
While purchase of print books and DVDs is still possible, we will allocate most of our materials budget to ebooks and streamed videos (via Kanopy). All Kanopy purchases are now mediated and must be approved by Paul Jenkins.
Library staff will rotate between working on site and from home.
The library café will offer walk-up window service only (from the exterior of the building) and will be open Monday-Friday from 7:30-3:30.
We will not offer print reserves for classes.
A recent study by the Institute of Museum and Library Services finds that it takes three days before the SARS-COV-2 virus that causes COVID-19 becomes undetectable on a book’s pages. While we can sanitize a book’s cover, there is no practical way to ensure that the pages of a book are virus-free other than quarantining it for three days. Doing so renders the quick turnaround time for course reserves impossible. For this reason, and to safeguard the health of students and staff we will not be able to offer this service fall semester. We will continue to monitor the situation to see if it warrants a change for spring semester. Please contact Jill Wixom (firstname.lastname@example.org, x4144) or Paul Jenkins (email@example.com, x4142) if you have any questions, or would like to discuss alternatives or options.
Please contact University Librarian, Paul Jenkins (firstname.lastname@example.org or 603-899-4142) with any questions or concerns.