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Interlibrary Loan: Basics


Contact the Circulation Desk at 603-899-4140 or

What is Interlibrary Loan (or ILL)?

Interlibrary Loan is the process by which materials not owned by the DiPietro Library are requested from another library.

Who can request materials via ILL?

Any current undergraduate or graduate student, FPU faculty, and FPU staff. Local patrons should request ILL materials from their public library.

Do I need to know what library has the material I need?

No.  We are a member of OCLC, a world-wide network that allows us to search for materials that have been requested.

How long does it take for ILL's to arrive?

It depends on the material (book or article) and the library filling the request.  The DiPietro Library sends out most requests the day they are received.  Articles that are sent electronically may arrive as quickly as 24 hours, but you should plan on 3-5 days. Books that come from a distance may take 7-10 days.  

What if I need something faster than that?

We are not able to ‘rush’ items.  When planning your research process, allow the necessary time for any interlibrary loans to arrive.

What can I borrow?

We will borrow books, articles, and dissertations.  We do not borrow videos, dvds, or video games. Undergraduates wishing to borrow a dissertation will be referred to a Reference Librarian for research assistance.

We do not fill requests for textbooks.  Please read the following for further information.

If I am in a graduate program how do I get my items?

Articles are yours to keep are forwarded to you electronically.  Books borrowed from another library will be sent to your home address from the campus bookstore via UPS.  A prepaid UPS label will be included for you to return the item to the DiPietro Library which will then return it to the lending library.  If you use a different return method then you are responsible for the return postage and for using a service that  will insure and track the package, for example U.S.P.S or FedEx.

Does it cost anything to get an ILL?

Generally we can fill your request for free.  If there is a cost for borrowing the item or obtaining a copy the library will absorb the cost but we may contact to determine that you really need the item before submitting the request.

How can I request ILL materials?

Some databases have an online form you can fill out to request items.

Fill out an online request at

Interlibrary Loan Policies

General Information

The Library borrows books and obtains articles for Franklin Pierce faculty, staff and students. To request items through interlibrary loan, complete an online request, or submit a request via a database where supported. Books and other physical items are available for pick up at the Circulation Desk. If an item is available electronically, we will notify you via email.

Requests from  faculty will be sent their primary campus. Requests from off-campus graduate students will be sent to a home mailing address. Generally, there is no charge for materials.  If there is a cost for borrowing the item or obtaining a copy the library will absorb the cost but we may contact to determine that you really need the item before submitting the request.

It is the user's responsibility to return the book to the DiPietro library on the specified due date. The DiPietro library return the book to the lending library.  If an item we have borrowed from another library is returned late, damaged or lost by the user, all associated fees and fines will be charged to the user.


Library personnel reserve the right to restrict the use of materials borrowed through the interlibrary loan network and to limit the number of interlibrary loan requests that can be made within a given period or in relation to a given topic.

Requesting an ILL from a database - example:

Arrow pointing to "Request via Interlibrary Loan"





Some of our databases have embedded Interlibrary loan forms, allowing you to request items from within the database.  Here is an example from CINAHL.